Client Relations & CRM Coordinator

Propblitz is a Gurgaon-based luxury real estate advisory specialising in premium residential resale, select new launches and structured property advisory services.

As we expand our client engagement and property listing operations, we are looking for a responsible professional who can independently manage client communication, follow-ups and CRM records.

The position involves working closely with the Founder.

Location preference: Gurugram/NCR preferred.

Ideal Candidate

We value reliability, professionalism and consistency more than aggressive selling.

The ideal candidate takes responsibility for assigned enquiries, updates CRM records accurately, and completes follow-ups without repeated reminders.

Our expectation: Every enquiry tracked. Every follow-up completed. Every CRM record current.

Client Communication & Follow-ups

• Attend incoming calls from prospective buyers, sellers and broker partners.
• Follow up with clients through telephone calls and WhatsApp.
• Understand client requirements and record relevant information.
• Schedule callbacks and meetings with the Founder.
• Ensure every genuine enquiry receives timely follow-up.

CRM Management

• Enter and update client details in the company CRM.
• Maintain lead statuses, interaction histories and next follow-up dates.
• Track overdue follow-ups and pending enquiries.
• Prepare concise daily reports on client responses and pending actions.

Property Listing Coordination

• Follow up on enquiries generated through the Propblitz property listing platform.
• Coordinate with sellers, buyers and registered broker partners.
• Track expressions of interest and pending communications.
• Maintain accurate enquiry records.

General Coordination

• Share approved property details and project brochures.
• Support luxury resale and new-launch client communication.
• Assist with client-related administrative coordination.

• Graduate in any discipline.
• 1–3 years of relevant professional experience preferred.
• Good spoken Hindi and English.
• Professional telephone communication skills.
• Familiarity with CRM software, Excel/Google Sheets and WhatsApp Business.
• Strong organisation and follow-up discipline.
• Comfortable working independently.
• Real estate experience is an advantage but not mandatory.

• Customer relationship management
• CRM data management
• Telephone communication
• Client follow-ups
• Appointment coordination
• Customer service
• WhatsApp Business
• Microsoft Excel or Google Sheets
• Attention to detail

• Opportunity to work directly with the Founder.
• Exposure to Gurgaon's luxury residential real estate market.
• Practical experience in client relationship management.
• Opportunity to grow with an expanding advisory business.